James Essex launched James for Carpets Ltd after moving to Horsham in 2011.
James’s considerable experience, and his focus on delivering a quality service and an excellent customer experience, has earned the company a fantastic reputation for its professional approach and friendly, convenient service.
Having learnt his trade working for his father’s carpet fitting business for over 15 years, James has extensive knowledge and expertise in the products he uses and the services James for Carpets Ltd delivers. This enables him to provide a professional consultation service; advising customers on the best, most appropriate carpets for their needs and budget.
His team of carpet fitters have been trained in-house to ensure that customers receive the best possible service. They are all experienced fitters, who take pride in their work.
Substandard work is not accepted, and if a customer is not satisfied with the quality of the workmanship, a James for Carpets Ltd fitter will come back to put it right.
Our business premises address:
James for Carpets Ltd
Unit 8, Jubilee Trading Estate
Quality Carpet at Affordable Prices
James for Carpets Ltd caters to both domestic and commercial properties, offering quality carpets for all budgets and tastes.
Value for Money
It is important at James for Carpets Ltd that customers don’t just receive a good quality service or product, but that they receive value for money. Therefore James for Carpets Ltd offers a range of included services to customers, including their no obligation Mobile Carpet Showroom, moving any furniture for the fitting and removing all rubbish.
James for Carpets Ltd uses high quality products such as Cloud Nine underlay as standard, and offers a door cutting service where required.
In their smart branded uniforms and vans, the James for Carpets Ltd team ensures a tidy and efficient service.
Customer feedback has been overwhelmingly positive; their scores on Checkatrade are 9.9/10 for overall service and each of the individual categories (Reliability & Timekeeping, Tidiness, Courtesy, Workmanship and Invoice History)
James for Carpets Ltd
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/